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eCommerce

For the right client we can provide a fully integrated end to end ecommerce solution including:

Notice

We are currently at our fulfilment capacity

Unfortunately, our facilities can only accommodate so many clients and we have reached full capacity. In order to maintain the level of service that we pride ourselves on, we are not currently accepting any further clients.

  • High speed, scalable ecommerce website

    Outstanding ecommerce web platform that can match any requirement.

  • Marketing via all online channels

    Website creation, Email Marketing services, affiliate marketing, price comparison, PPC and SEO.

  • Order Management System

    Dispatch & returns management, performance reporting, customer service management, purchasing system & external warehouse integration.

  • Outsourced Customer Service operation

    Dedicated telephone and support systems, telephone performance reporting, secure credit payments via telephone, multilingual enabled.

Ecommerce Platform Management

We develop and manage our ecommerce websites using our own in-house product called “Hercules”. This helps us manage, organise and support thousands of orders on multiple ecommerce Channels everyday and is crucial in enabling our Marketing department achieve their goals.

Hercules has been developed and integrated into the business utilising VB.NET and MVC 5. This is supported by a variety of other auxiliary applications which have recently been migrated to C# and .NET Core in a departmental decision to use the latest technologies. Hercules is currently in the planning stage to be rewritten to .NET Core 3 when it becomes available later this year.

All of our applications are backed by MS SQL Servers, utilising stored procedures for our older systems as well as EF Core for the newer ones.

Integrated Ecommerce Workflows

Here at H2eCommerce, our backend system is comprised of multiple interacting websites and Windows Services. All of the websites and services we manage are written using VB.NET and C# (.NET & .NET Core) so that we’re constantly keeping up with the latest best practices.

We have various internal APIs to assist with the syncing of data between our various platforms and we integrate with various third-party platforms using their APIs. Our highly-skilled team utilises CI/CD for development builds and deployments (TeamCity and Octopus) and each of our Web Developers are given MSDN, and ReShaper licenses.

Looking beyond the initial sale, we work tirelessly to ensure that everything is perfect across the various stages and interfaces required to complete a customer’s order. This means that we monitor the thousands of orders that are shipped daily, working alongside trusted shipment providers and work to refine and enhance our processes.

What Our Clients Say

  • To succeed with our UK business, we were looking for a distribution partner offering, as a minimum, the following attributes: Flexibility, reactivity, tailor made solutions and a fast efficient UK delivery service. H2eCommerce have surpassed all our needs and expectations by offering professional customer-orientated services coupled with a "can do" attitude and an ease of doing business rarely found today. I highly recommend their services.

    Bob Reynolds, Sales Director
    ARMOR Group - Nantes, France

  • It is always pleasing to work with and advise a company that does what you recommend and where the individuals ensure that safety is paramount.

    Basil Gillett, Owner
    Risk Safety Associates

  • We are delighted with the service you provide. Our stock is kept in a clean, well maintained environment and our customers are completely satisfied with the delivery service provided. Your staff are always professional and helpful. No matter what the situation, you are always happy to help find a solution.

    Emily Hankey
    Millgatehouse Education

  • Fulfilment

    We provide high quality trade fulfilment services, including: single packet, case or pallet fulfilment; regional distribution centre service; white label services.

  • Printer Accessories

    Sourcing and distribution of a wide range of printer accessories, PC accessories and other product ranges. All suitable for white label and drop shipment operations.

  • IT Services

    Top quality bespoke IT solutions providing 24/7 ecommerce reliability and unparalleled performance. We are essentially a "Microsoft house" that utilises other technology.