Our staff are supported by both internal and external training, which includes financial assistance to pursue professional qualifications. Many of the staff joining us from outside the industry have the opportunity to visit production facilities in China, the Czech Republic, Poland and Morocco - to see at first hand product manufacture and learn what constitutes a quality product.
We also believe in simple and transparent communication. We aim to provide each team member with a KPI (Key Performance Indicator) plan against which they are measured and these KPIs form part of the basis of the Annual Review process, applicable to all staff - providing the opportunity for a two- way discussion.
We operate a flexible approach to working hours, and in some cases home/work location, to support a team member when personal circumstances change, allowing the individual to continue with their career and ensuring we retain their expertise.
Find out more about why you should join H2eCommerce
When asked, what makes me most proud to work at H2eCommerce, the answer is always the same. The people. When I started here in 2009, there were 32 employees working here. Ten years on, having become Managing Director in 2019, it’s amazing that 17 of those employees that were here on my first day a decade ago are still here now. I want to see that type of longevity and progression continue for our team and keep pushing forward together.
The senior management team at H2eCommerce is an excellent mix of individuals who bring with them experience and knowledge from both our own industry and other work environments, and young people who have joined us direct from university and grown with the business. This diversity provides a team combining experience, enthusiasm and knowledge.
We pride ourselves on investing in our people, in terms of training and mentoring. Our aim is to always provide excellent quality and service to our customers and treating our own people well is the first step in delivering excellence.
There is never a dull moment at H2eCommerce; new business challenges, charity fundraising for local causes, summer barbeques and team-building mountain expeditions. We recognise the importance of getting the job done, but we know that more can be achieved with a sense of enjoyment and humour.
Our employees enjoy socialising together and there are events throughout the year where you can get together and take part in a charity challenge, attend team-building events or just relax after work with colleagues with a drink or two.
The social side of working at H2eCommerce is crucial to our culture. It allows us to build relationships that can then help us work better together and creates a team spirit that contributes to our ongoing success.